Many companies including Apple, Google, Netflix and Microsoft are offering subscription based products.
Xbox and Office 365 are some of these subscription based products. When it comes to service cancellation, subscribers face difficulties to cancel their subscriptions. Here is how to cancel or turn off recurring billing for your Microsoft subscriptions and trials, including Xbox Live and Office 365.
- Go to Services & subscriptions. You might be asked to sign in.
- Find the subscription and select Payment & billing > Cancel. If you don’t see your subscription, make sure you are signed in to the correct Microsoft account for that subscription.
- Follow the on-screen instructions to proceed with cancellation. Check your inbox for a confirmation email.
- You can also find the subscription and select Payment & billing > Change > Turn off recurring billing to avoid being charged again when the subscription expires on its own.
Following video shows the steps that needs to be taken to stop recurring billing for XBOX Live and Office 365